Course 20334-C: Core Solutions of Skype for Business 2015/2019

Microsoft

Course 20334-C: Core Solutions of Skype for Business 2015/2019

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This course provides students with the knowledge and skills required to plan, deploy, configure, and administer a Microsoft Skype for Business solution. Students will learn how to deploy a multi-site and highly available Skype for Business infrastructure that supports instant messaging (IM), conferencing, enterprise voice, archiving, and monitoring. Students will also learn how to manage, maintain, and troubleshoot issues in the infrastructure.

This course focuses primarily on the on-premises deployment of Skype for Business but does include information on how to integrate the on-premises deployment with Teams or Skype for Business Online as well as how to migrate from previous versions of Skype for Business Server. This course helps the students prepare for Exam 70-334: Core Solutions of Skype for Business 2015.

Audience Profile

The primary audience for this course is information technology (IT) professionals who are responsible for the Skype for Business deployment in their organizations. Experience with previous versions is beneficial but not required for students taking this course. Students should be proficient with Active Directory Domain Services (AD DS), data networks, and telecommunications standards and components that support the configuration of Skype for Business. Students should also be familiar with Microsoft Exchange Server and Microsoft 365. The secondary audience for this course includes IT professionals who are planning to take the exam 70- 334: Core Solutions of Skype for Business 2015 as a stand-alone exam or as part of the requirement for the Microsoft Certified Solutions Expert (MCSE): Communications certification exam.

Prerequisites

Course outline

Module 1: Design and architecture of Skype for Business Server

Module Overview

This module describes the high-level components and features of Skype for Business. It describes how to work with the Skype for Business administrative tools.

Lessons

Overview of Skype for Business components and features
Introduction to the Skype for Business administrative tools

Lab Sessions

Designing and publishing a Skype for Business server topology

Lab Lessons

Designing and creating the topology
Updating the topology for the New York site

After completing this module, students will be able to:

Describe the high-level components and features of Skype for Business.
Work with Skype for Business administrative tools.

Module 2: Installing and Implementing Skype for Business Server

Module Overview

This module explains the external dependencies for Skype for Business Server. It describes the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation. It also explains how to install Skype for Business Server and describes how Skype for Business Server integrates with Exchange Server and Microsoft SharePoint Server.

Lessons

Server and Service Dependencies
Planning SIP Domains
Installing Skype for Business Server
Integrating Skype for Business Server with Exchange Server and SharePoint Server

Lab Sessions

Configuring DNS and Simple URLs for Skype for Business Server
Deploying Skype for Business Server

Lab Lessons

Configuring the Required DNS Records and Simple URLs for Skype for Business Server
Installing and Configuring Skype for Business Server
Installing Skype for Business Server Certificates
Updating Skype for Business Server

After completing this module, students will be able to:

Identify the external dependencies for Skype for Business Server.
Identify the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation.
Install Skype for Business Server.
Describe how Skype for Business Server integrates with Microsoft Exchange Server and Microsoft SharePoint Server.

Module 3: Administering Skype for Business Server

Module Overview

This module explains how to administer and manage Skype for Business Server by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It also explains how to implement role-based access control (RBAC) in Skype for Business Server and how to use important Test cmdlets and tools to troubleshoot Skype for Business.

Lessons

Skype for Business Server Control Panel
Skype for Business Server Management Shell
Implementing Role-Based Access Control
Using Test Cmdlets
Tools for Troubleshooting Skype for Business

Lab Sessions

Using the Administrative Tools to Manage Skype for Business Server
Using the Skype for Business Troubleshooting Tools

Lab Lessons

Installing the Skype for Business Control Panel on a Windows 10 Client
Using Skype for Business Server Control Panel
Using the Skype for Business Server Management Shell
Using Skype for Business Server Management Shell Cmdlets to Create an RBAC Structure
Using the Centralized Logging Service
Performing a Network Capture by Using Message Analyzer

After completing this module, students will be able to:

Administer Skype for Business Server by using the Skype for Business Server Control Panel.
Manage Skype for Business Server by using the Skype for Business Server Management Shell.
Implement RBAC in Skype for Business Server.
Explain how to use important Test cmdlets.
Use the various tools to troubleshoot Skype for Business.

Module 4: Configuring Users and Clients in Skype for Business

Module Overview

This module explains how to configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It then describes how to deploy Skype for Business clients and explains the sign-in, registration, and authentication process for Skype for Business clients. It also explains how to configure client policies in Skype for Business Server. Finally, it explains how to manage the Skype for Business Address Book.

Lessons

Configuring Users
Deploying the Skype for Business Client
The Registration, Sign-In, and Authentication Processes
Configuring Skype for Business Client Policies
Managing the Skype for Business Address Book

Lab Sessions

Configuring Users and Clients in Skype for Business
Configuring Policies and the Address Book in Skype for Business Server

Lab Lessons

Enabling Users for Skype for Business by Using the Management Shell
Troubleshooting a User Sign-In Issue
Configuring Client Policies
Configuring the Address Book

After completing this module, students will be able to:

Configure users for Skype for Business.
Deploy Skype for Business clients.
Explain the registration, authentication, and sign-in processes for Skype for Business clients.
Configure client policies in Skype for Business Server.
Manage the Skype for Business Address Book.

Module 5: Configuring and Implementing Conferencing in Skype for Business

Module Overview

This module describes Skype for Business conferencing features and modalities. It explains how to integrate Skype for Business Server 2015 with Office Online Server. It also explains how to plan for conferencing bandwidth utilization. Finally, it explains how to configure conferencing settings and policies.

Lessons

Introduction to Conferencing in Skype for Business
Integrating Skype for Business Server and Office Online Server
Bandwidth Planning
Configuring Conferencing Settings

Lab Sessions

Installing and Configuring Office Online Server
Configuring Conferencing in Skype for Business Server

Lab Lessons

Installing Office Online Server
Configuring, Assigning, and Validating Conferencing Policies

After completing this module, students will be able to:

Describe Skype for Business conferencing features and modalities.
Integrate Skype for Business Server with Microsoft Office Online Server.
Plan for conferencing bandwidth utilization.
Configure conferencing settings and policies.

Module 6: Implementing Additional Conferencing Options in Skype for Business Server

Module Overview

This module explains the conferencing lifecycle. It also explains how to implement audio/video and Web conferencing policies and configure dial-in conferencing. Finally, it explains how to configure Microsoft Teams Rooms and configure large meetings and Skype meeting broadcasts.

Lessons

Overview of the Conferencing Life Cycle
Designing and Configuring Audio/Video and Web Conferencing Policies
Deploying Dial-in Conferencing
Configuring Miccrosoft Teams Rooms
Configuring Large Meetings and Skype Meeting Broadcasts

Lab Sessions

Implementing and Troubleshooting Conferencing Policies
Configuring Additional Conferencing Modalities

Lab Lessons

Creating and Editing Conferencing Policies
Troubleshooting Conferencing Policies
Deploying Dial-In Conferencing
Deploying Microsoft Teams Rooms with Skpe for Buisness Server

After completing this module, students will be able to:

Explain the conferencing lifecycle.
Implement audio/video and Web conferencing policies.
Configure dial-in conferencing.
Configure Microsoft Teams Rooms.
Explain how to configure large meetings and Skype meeting broadcasts.

Module 7: Designing and Implementing Monitoring and Archiving in Skype for Business

Module Overview

This module describes the components of the monitoring service in Skype for Business Server, and how to implement archiving in Skype for Business Server. It then describes how to design and implement an archiving policy.

Lessons

Components of the Monitoring Service
Implementing Archiving
Designing an Archiving Policy
Implementing an Archiving Policy

Lab Sessions

Implementing Monitoring
Implementing Archiving

Lab Lessons

Enabling Monitoring Reports
Experiencing Archiving of an IM Session to Exchange

After completing this module, students will be able to:

Describe the components of the monitoring service in Skype for Business Server.
Implement archiving in Skype for Business Server.
Explain how to design an archiving policy.
Explain how to implement an archiving policy.

Module 8: Deploying Skype for Business External Access

Module Overview

This module describes the modalities for external access and capabilities for remote users. It also explains how to implement External Access Policies and security to meet the needs of an organization. Additionally, it explains how to manage external network configurations and create and manage reverse proxy configurations. Finally, it explains how to design and manage the mobility service and how to design and configure federation.

Lessons

External Access Overview
Configuring External Access Policies and Security
Configuring External Access Network and Certificates
Configuring Reverse Proxy
Designing Mobility in Skype for Business Server
Designing Federation in Skype for Business Server

Lab Sessions

Designing and Implementing External User Access
Installing the Components for External Users

Lab Lessons

Defining the Edge Server in the Topology
Installing and Configuring the Edge Server
Installing and Configuring Reverse Proxy
Validate External Messaging

After completing this module, students will be able to:

Describe the modalities for external access and capabilities for remote users.
Implement External Access Policies and security to meet the needs of an organization.
Manage external network configurations.
Create and manage reverse proxy configurations.
Explain how to design and manage the mobility service.
Explain how to design and configure federation.

Module 9: Implementing Enterprise Voice in Skype for Business Server

Module Overview

This module explains how to connect to a PSTN. It then explains how to configure and manage Enterprise Voice. It also describes voice routing. Finally, it explains how to assign phone numbers, configure voicemail, and configure voice applications.

Lessons

Connecting to the PSTN
Configuring Enterprise Voice
Configuring Voice Routing
Assigning Phone Numbers
Configuring Voicemail
Voice Applications

Lab Sessions

Deploying and Configuring Enterprise Voice

Lab Lessons

Deploying Enterprise Voice
Configuring Dial Plans
Configuring a Voice Route, Voice Policy, PSTN Usage, and Trunk Configuration
Assigning User Dial Plans and Policies

After completing this module, students will be able to:

Describe how to connect to a PSTN.
Configure and manage Enterprise Voice.
Describe voice routing.
Explain how to assign phone numbers.
Describe how to configure voicemail.
Describe how to configure voice applications.

Module 10: Implementing High Availability in Skype for Business

Module Overview

This module describes how to plan for Front End pool high availability and high availability for Back End Servers. It also describes high-availability solutions for the other components of Skype for Business.

Lessons

Planning for Front End Pool High Availability
Planning for Back End Server High Availability
High Availability for Other Component Servers

Lab Sessions

Pre-Lab Configuration
Implementing High Availability

Lab Lessons

Preparing for the Lab
Managing Front End Pools
Configuring Hardware Load Balancing

After completing this module, students will be able to:

Plan for Front End pool high availability.
Plan the high availability for Back End Servers.
Describe high-availability solutions for the other components of Skype for Business.

Module 11: Implementing Disaster Recovery in Skype for Business

Module Overview

This module describes the concepts of disaster recovery in Skype for Business Server. It then explains how to implement disaster recovery in Skype for Business Server. Finally, it describes how to plan additional disaster recovery scenarios.

Lessons

Disaster Recovery Options in Skype for Business Server
Implementing Disaster Recovery in Skype for Business Server
Additional Disaster Recovery Options in Skype for Business Server

Lab Sessions

Implementing and Performing Disaster Recovery

Lab Lessons

Configuring Pool Pairing
Perform Pool Failover and Failback

After completing this module, students will be able to:

Explain the concepts of disaster recovery in Skype for Business Server.
Implement disaster recovery in Skype for Business Server.
Explain how to plan additional disaster recovery scenarios.

Module 12: Implementing a Skype for Business Server and Office 365 Hybrid Deployment

Module Overview

This module describes how to implement and manage Teams. It then explains how to prepare for a Skype for Business hybrid deployment. It also explains how to configure a Skype for Business hybrid environment.

Lessons

Overview of Office 365
Preparing for a Hybrid Deployment
Configuring a Hybrid Skype for Business Environment

Lab Sessions

Designing a Hybrid Skype for Business Server Environment

Lab Lessons

Designing the Hybrid Skype for Business Deployment

After completing this module, students will be able to:

Explain how to implement and manage Teams.
Explain how to prepare for a Skype for Business hybrid deployment.
Explain how to configure a Skype for Business hybrid environment.

Module 13: Planning and Implementing a Migration to Skype for Business Server or Microsoft Teams

Module Overview

This module describes supported migration and upgrade paths for Skype for Business Server 2015 and Skype for Business Server 2019. It also describes how to perform a migration from Lync Server 2013 to Skype for Business Server. Finally, it explains how to manage the user experience during an upgrade or migration.

Lessons

Overview of Upgrade and Migration Paths
Migrating to Skype for Business Server 2019
Migrating to Microsoft Teams
In-Place Upgrade to Skype for Business Server 2015

Lab Sessions

Performing a Side-by-Side Migration of Lync Server 2013 to Skype for Business Server 2019
Performing an In-Place Upgrade of Lync Server 2013 to Skype for Business Server 2015

Lab Lessons

Prepare Migration and Deploy Pilot Pool
Move Pilot Users
Installing Skype for Business Administrative Tools
Performing In-Place Upgrade from Lync Server 2013 to Skype for Business Server 2015

After completing this module, students will be able to:

Describe the migration paths from Lync Server 2013 and Skype for Business Server 2015.
Migrate to Skype for Business Server 2019.
Describe the migration path to Microsoft Teams.
Describe the process for an in-place upgrade to Skype for Business Server 2015.

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